Privacy Policy

Last updated: August 15, 2026

At ByteBistro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in activities at our gaming café locations.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register for an account, express interest in obtaining information about us or our products and services, participate in activities on our platforms, or otherwise contact us. The personal information we collect may include:

  • Name, email address, phone number, and billing address
  • Username and password for account creation
  • Booking information and history
  • Payment details (processed securely through third-party payment processors)
  • Gameplay statistics and preferences
  • Feedback, survey responses, and support inquiries

Automatically Collected Information

When you visit our website or use our services, we may automatically collect certain information about your device and usage patterns. This information may include:

  • IP address, browser type and version
  • Device type and operating system
  • Pages visited and time spent on our website
  • Referral source and browsing patterns
  • Gaming session data (duration, games played, performance metrics)

How We Use Your Information

We use the information we collect for various business purposes, including:

  • Providing, maintaining, and improving our services
  • Processing bookings, transactions, and payments
  • Managing user accounts and memberships
  • Sending administrative information, service updates, and promotional content
  • Responding to inquiries and providing customer support
  • Analyzing usage patterns to enhance user experience
  • Organizing gaming events and tournaments
  • Protecting against fraudulent or unauthorized activity

Information Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services for us or on our behalf.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information where required to comply with applicable law, governmental requests, judicial proceedings, or legal process.
  • With Your Consent: We may share your information with your consent or as otherwise disclosed at the time of data collection.

We do not sell your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your browsing activities. These technologies help us analyze website traffic, customize content, and enhance your experience on our platforms. You can control cookie settings through your browser preferences, though disabling certain cookies may limit your ability to use some features of our site.

Data Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your data.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or deleting your personal information
  • Withdrawing consent for processing your data
  • Objecting to or restricting certain processing activities
  • Requesting data portability
  • Opting out of marketing communications

To exercise these rights or make inquiries about your information, please contact us using the details provided at the end of this Privacy Policy.

Children's Privacy

Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete this information as quickly as possible. If you believe we might have any information from a child under 13, please contact us immediately.

International Data Transfers

We operate primarily in Canada, but your information may be transferred to, stored, and processed in countries where our facilities or service providers are located. By using our services, you consent to the transfer of information to countries that may have different data protection rules than your country of residence.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

ByteBistro Gaming Café
123 Gamer Avenue
Toronto, ON M5V 2K3
Canada
Email: [email protected]
Phone: (416) 555-1234